Terms of Service
Last Updated: December 2025
Acceptance of Terms
Welcome to ToySGK Store. By accessing or using our website and services, you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our services.
Service Description
ToySGK Store provides the following services:
- Online sale of officially licensed toy model products
- Provision of product information, images, and specifications
- Community features for users to share creations
User Account
When creating an account, you must:
- Provide accurate and complete information
- Protect account security and not share login credentials with others
- Be responsible for all activities under your account
Orders and Payment
Order Processing
Submitting an order constitutes your offer to purchase. We reserve the right to accept or reject any order. Order confirmation email indicates our acceptance of your order.
Payment
We accept credit and debit card payments processed through Stripe. Payment must be completed at the time of order. For pre-order items, we offer both full payment and deposit payment options.
Pricing
All prices are displayed in Japanese Yen (JPY). We reserve the right to change prices at any time, but prices for orders already placed will not be affected. Prices do not include applicable import duties and taxes.
Shipping and Delivery
Regarding shipping:
- We provide international shipping services, with specific shipping costs calculated based on destination and item weight
- Delivery time is typically 5-10 business days, depending on destination
- You are responsible for receiving the package, including paying any applicable customs duties and taxes
- The risk of shipping delays, loss, or damage is borne by the logistics company (if insurance is purchased)
Return and Exchange Policy
We accept returns and exchanges under the following conditions:
Return Conditions
- Request return within 7 days of receiving the item
- Item is unopened, unused, and original packaging is intact
- For returns due to quality issues or wrong shipment, shipping costs are borne by us
Return Process
Please contact us via email to request a return. After approval, we will provide the return address and instructions. Refunds will be processed within 5-10 business days after receiving and inspecting the returned item.
Intellectual Property
All content on the website, including text, images, logos, and designs, is protected by copyright law. You may not copy, modify, distribute, or use this content without permission.
User Content
When you post content in our community:
- You retain ownership of the content but grant us the right to use and display it
- You confirm that the content does not infringe on others' rights and does not contain illegal or harmful information
- We reserve the right to remove any content that violates our policies
Prohibited Activities
- Using automated tools to scrape website data
- Interfering with or disrupting the normal operation of the website
- Impersonating others or providing false information
- Engaging in any illegal or fraudulent activities
- Infringing on others' intellectual property or privacy rights
Disclaimer
Notice
Our services are provided 'as is' without any express or implied warranties. We do not guarantee that the service will be uninterrupted or error-free, nor are we responsible for minor differences between product images and actual items.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the amount you paid to us.
Governing Law
These terms are governed by Japanese law. Any disputes arising from these terms shall be submitted to a court of competent jurisdiction.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Significant changes will be announced on the website. Continued use of our services indicates your acceptance of the modified terms.
Contact Us
If you have any questions about these Terms of Service, please contact us through: